By way of introduction, my name is Robert m Cox, and I am an emergency behavioral health specialist. Meaning I practice counseling with persons in crisis. Much of my experience is with assessing and stabilizing acute situations.
Since 1998 I have worked in the behavior health field as a professional counselor. After earning a Masters Degree (MA) in Community Counseling at Appalachian State University I worked in community mental health providing chemical dependency and emergency services and earned licensure as a professional counselor (LPC) and clinical addictions specialist (LCAS) in North Carolina. I also hold the National Certified Counselor (NCC) and Certified Clinical Mental Health Counselor (CCMHC) credentials from the National Board for Certified Counselors.
Throughout my career I have worked with varied populations (child/family, adult, geriatric) in inpatient, outpatient, IOP, community, and hospital emergency department (ED) settings. Since 2008 I have worked exclusively with telephone and walk-in risk assessment and crisis intervention by making initial contact with patients, assigning psychiatric diagnoses on a 5-Axis scale, determining an appropriate level of care, managing the involuntary commitment process including first evaluations, facilitating the admission process and maintaining communication with accepting referral sources, families, patients and unit staff. I have staffed, supervised staff, and managed 24/7 call center, walkin and mobile crisis centers, and psychiatric access centers. Since December 2011 my workbase has been on an inpatient psychiatric unit where I have also performed psychosocial assessments and discharge planning.
Before entering graduate school I worked in the nonprofit community, specifically with housing and homelessness issues and with health-related concerns. I have experience with grant-seeking and fundraising, grant administration and program development, management of a small organization.
But, in case anyone is looking for help on specific cases, supervision, or consultation I am available within the scope of my practice, and locations where I am credentialed to work. This may include electronic media to shrink distance.
I am available on pretty short notice. One advantage of operating "on-call" for years is learning to live with a pager without being anxious about responding to an urgent request for services. We can set an appointment according to how the request is triaged.
Professional Goal
My intention is to promote the delivery of effective crisis behavioral health services. Increasing the responsiveness of systems and usefulness for consumers through policy analysis, resource options, provider training, and communication. It is my life mission to return back to the community some of the good passed to me when I needed it most.be involved in the delivery of quality emergency behavioral health interventions and supports using skills from the domains of psychological counseling, nonprofit management, and community development.
email me for details about how I can help you meet your goals.
CISM:
Education
| 1988 | South Piedmont (neé Anson) Community College | Polkton NC | Associates of Arts Business Computer Programming |
| 1992 | Appalachian State University | Boone NC | Bachelor of Science Anthropology |
| 1998 | Appalachian State University | Boone NC | Master of Arts Community Counseling & Substance Abuse |
| Fall 2012 (accepted) | University of Memphis | Memphis TN | Counseling Doctoral Program (EdD) Counseling, Education Psychology and Research (projected graduation: Dec 2016) |
Professional Licenses & Certifications
Apr 1999 National Certified Counselor #57549
Jul 2002 NC Licensed Professional Counselor # 4057
Sep 2007 NC Licensed Clinical Addictions Specialist # 1194
Jun 2008 NC Certified First Evaluator
Approved LPC supervisor
Apr 2012 Certified Clinical Mental Health Counselor #57549
Professional Counseling Experience
Dec 2011—Present | Appalachian Regional Healthcare System Crisis Clinician Responsible for meeting the behavioral health needs of persons presenting within a three rural hospital system. Perform emergency assessments and stabilization interventions, support acute care by assisting with referral management and patient care in a Cognitive-Behavioral care environment using the Wellness and Recovery Management evidence-based protocol, and consulting with med-surg and geriatric patient care providers. |
Nov 2011 | Daymark Recovery Services Director, Mobile Crisis Services Responsible for transitioning the 8-county emergency services continuum from the defunct New River Behavioral HealthCare to the new provider, Daymark Recovery. Services transitioned include Mobile Crisis, Urgent Walkin Psychiatry and Dispatch. |
| May 1998—Oct 2011 | New River Behavioral Healthcare |
| Oct 2008—Oct 2011 | Local Mental Health Unit Administrator Director of Emergency Services (4 Mobile Crisis teams, 4 Walkin Urgent Access clinics, 24/7/365 access line, 12-bed crisis stabilization unit); Provide Clinical and administrative supervision to 60 member staff including physicians, nurses, licensed and unlicensed professionals, and support staff; Director of Housing Services (5 residential programs, 7 staff members) continuing duties of Housing Specilaist through supervision of housing coordinator; provide clinical services as needed; Member Area Management Team; Member Quality Management Team; wrote policies and procedures to support service delivery model and meet accreditation standards; taught training courses for crisis responders; Developed online training courses for Elevate Learning system; |
| Jan 2007—Oct 2008 | Local Mental Health Unit Coordinator Member Area Management Team Director of 4-facility residential unit serving adults with MH &/or SA disorders Supervisor of 2 facility mangers |
| Jul 2006—Oct 2008 | member substance abuse intensive outpatient treatment program facilitator substance abuse treatment groups |
| Jul 2006—Oct 2011 | Disaster Coordinator Chair, NRBHC Disaster Subcommittee responsible for agency Planning, Mitigation, Response, Recovery and Continuity of Operations relative to agency disasters and health & safety. Responsible for agency Bloodborne Pathogens Exposure Plan team member, NC DMHDDSAS LME disaster plan template development committee |
| Aug 2005—Oct 2008 | Housing Specialist coordinator regional Resident Selection Committee for supportive housing programs clinical supervisor for residential programs Administrative Supervisor Serenity Farm Halfway House (7 employees) Administrative Supervisor Edgecliff PSHP administrative supervisor Wintergreen Permanent Supportive Housing Program (2 employees beginning Dec 06) facilitator community focus group on substance abuse continuum of care facilitated training sessions for local clinicians Member Northwest Continuum of Care Steering Committee (Chair FY06-07) Member Quality Management Team Member Provider Monitoring Task Force—provider endorsement and monitoring Member Professional Education & Training Subcommittee development of Family Solutions SHP member Family Solutions SHP advisory committee grant application writer to support housing programs author www.newriverhousing.blogspot.com |
Sept 2005—Oct 2011 | Clinical Crisis Worker—PT weekend/holiday rotation provided crisis interventions in the community |
| Jul 2003—Aug 2005 | Human Services Clinical Counselor II After hours crisis worker Worked with consumers experiencing substance abuse and/or psychiatric crises to build safety plans Wrote grant proposal to fund services for homeless men with disabilities (Serenity Farm) |
| Jan 2003—Jun 2003 | Therapist, Alleghany Outpatient Office (under contract) Intake, Assessment, Treatment Planning, Therapy for general behavioral health consumers Facilitator, Skills group for adolescent ADHD consumers Facilitator, Intensive Outpatient Treatment Group for Substance Abusers |
Mar 2002—Jul 2005 | Instructor, Alcohol and Drug Education Traffic School Watauga (May 02) Avery (Jun 02, Nov 02, Mar 03, Sept 03) |
| Oct 2002 | Instructor, Drug Education School |
Aug 2001—Jul 2003 | Therapist, Substance Abuse Intensive Outpatient Treatment Program (volunteer) Facilitator, group therapy |
May 2001—Jun 2003 | On-call Crisis Intervention Team (under contract) |
May 1998—Dec 1998 | Intern600-hour internship with New River Behavioral Healthcare Substance Abuse Services Co-lead Intensive Outpatient Treatment Program (IOTP) groups Provided supervised individual therapy sessions with IOTP participants Performed supervised intake and assessment sessions Coordinated community services as dictated by mutually established treatment plans |
Volunteer Experience
| Jun 2008—Present | Team Clinical Director provide behavioral health support for debriefings facilitated group and individual debriefings Organized, obtained funding for training eventMost recent debriefing: NC State Parks, June 2012 |
| Jan 2002—Present | American Red Cross Member Disaster Services Human Resources System Northeast Arizona 6/02 Wildfires—Mental Health Technician Watauga County NC 9/04 Floods—Shelter Manager Hurricane Katrina 9/05–Mental Health Supervisor |
Apr 2007—Dec 2010 | Co-coordinator Disaster Mental Health Volunteers (Watauga County Chapter) |
| Apr 2000—Oct 2006 | Blazing Saddles therapeutic equestrian program Treasurer (Aug 2001 – Nov 2004) responsible for AR/AP functions President, Board of Directors (Aug 2004 – Oct 2006) Editor, semi-annual newsletter (Spring 04--Winter 05) |
| Jan 2000—Present | Mountain AIDS Support Endowment Grant proposal reviewer Facilitator: 2004 community mural project World AIDS Day reception 2004, 2005 |
Additional Relevant Experience
Presentations
HCV | NRBH training segment | 11/08/03 |
Coping With Disasters | NAMI meeting | 10/04/04 |
Compassion Fatigue | NC Homeless Conference | 11/30/04 |
Motivational Interviewing | NWCoC Winter School | 12/14/06 |
Suicide Intervention | OASIS training segment | multiple since Oct 2006, most recent Sep 2011 |
Mobile Crisis Management service definition | NRBH training segment | Quarterly Jan 2007-Oct 2011 |
First Responder Toolkit | NRBH training segment | Quarterly Jan 2007-Oct 2011 |
Recovery Housing Options | Al Greene Addictions Institute | Jul 2009 |
NC Involuntary Commitment Panel | NRBH training segment | Jun 2011 |
Involuntary Commitment Process | CIT training segment | Multiple since Oct 2010 |
De-escalation Skills | CIT training segment | Multiple since Oct 2010 |
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